In addition to the terms and conditions detailed below, please refer to FamilyWell’s terms of service, which also apply.

Disclaimer

FamilyWell does not intend to offer medical advice or treatment of any kind. It is important to note that information on this site is not a replacement for or supplement to diagnosis or treatment by a qualified health care professional. While this website may introduce you to individuals and organizations committed to offering assistance for birthing people and families in need of support and information, FamilyWell cannot be responsible for any advice that may be provided by such individuals and organizations. Information accessed or provided through this website is neither complete nor exhaustive. Further, the opinions, recommendations and links included in this website are not necessarily those of FamilyWell or endorsed by FamilyWell. The links provided herein are provided for your convenience and are not under the control of FamilyWell, and are not intended as an endorsement or an affiliation by FamilyWell of the organization or individual so linked or named.

Paid Services

FamilyWell offers paid services, including various courses, for a fee.  You are subject to, and bound by, all applicable payment, refund and withdrawal policies for all of the services that you use.  You are responsible for paying all fees and applicable taxes associated with the services at the time of purchase.  All fees are quoted in U.S. dollars, unless specifically stated otherwise.  FamilyWell reserves the right to change any fees at any time at its sole discretion, and any change will be effective immediately upon posting.  If, for any reason, your payment method fails or a payment is incomplete or untimely, you may be suspended or terminated from any or all services until full payment of the then due amount, plus any fees, is received and processed.  FamilyWell may also refer you to a collections agency for overdue payments, in which case, you may be subject to additional costs and charges.  To ensure that the public receives consistent and accurate information about the fees for services, you agree not to publish, advertise, or otherwise disclose the fees for services, unless authorized by the FamilyWell.

Graduation / Completion Requirements

For services that result in the conferral of a credential (e.g., certificate of completion), you may be required to satisfy certain requirements during the Service.

Refunds

If you withdraw from these services and you have not yet accessed the services (i.e., you have not logged in), you may request a full refund.  Once you have access the services, you will not be entitled to any refund. 

FamilyWell’s License to You

FamilyWell grants you a limited, personal, non-exclusive, non-transferable, revocable license to use the services you have purchased and access the Materials therein (described below) (“Your License”).  You agree to access and use the services only as permitted under the Terms.  You agree not to copy, modify, rent, lease, loan, sublicense, sell, distribute, disassemble, decompile, reverse engineer, or create any derivative works or translations of or based on the services. Using the services does not give you any ownership of or any intellectual property rights in the services or the content you access or use.

Your License to certain services may be for a limited period of time (e.g., through completion of a course only or for limited period of time post-completion.  Likewise, the nature of your access to certain services may change following your completion of completion of such services (i.e., read-only access).  

FamilyWell may modify the services, the Materials, and/or the method of delivering the services or materials, which modifications shall not be considered a violation of Your License.  FamilyWell may offer new versions of certain services.  Your License provides you with access to the version available at the time of your purchase but may not entitle you to access a newer version of such Service.

FamilyWell Materials

The services, and any resources or materials relating to them, including all concepts, techniques, methods, and/or other information (collectively, the “Materials”) constitute intellectual property and proprietary material owned by FamilyWell, its affiliates, or its licensors and is protected under intellectual property laws in the United States and other countries.  You acknowledge that FamilyWell has invested substantial resources in developing the services and Materials, which constitute commercially valuable and confidential property of FamilyWell. FamilyWell reserves all ownership rights to the services Materials, including any patents, copyrights, trade names, trademarks, trade dress, logos, or service marks therein.

All services and Materials are protected from unauthorized use or unauthorized acts by intellectual property laws. No right, title or interest in or to the services or any Materials is transferred to you, and all rights not expressly granted are reserved. Any use of the services or Materials that is not expressly permitted by these Terms may be a breach of the Terms, and may violate intellectual property law and other laws.